Frequently Asked Questions
Everything you need to know about our specialty coffee and delivery.
How fresh is the coffee when it arrives?
We roast our beans in small batches daily. Every bag is marked with a roast date to ensure you receive the freshest coffee possible, typically arriving within 3-5 days of roasting.
Do you offer a subscription service?
Yes, we offer flexible coffee subscriptions. You can choose your favorite blend or a rotating single origin, set your delivery frequency, and save 10% on every order.
What is your shipping policy?
We offer flat-rate shipping nationwide, with free delivery on all orders over $50. Orders are typically processed within 24 hours and shipped via express courier.
Can I return coffee if I don't like it?
Due to the perishable nature of coffee, we cannot accept returns on roasted beans. However, if there is an issue with your order or you are unsatisfied, please contact us and we will make it right.
Are your coffee beans ethically sourced?
Absolutely. We prioritize direct trade relationships and ensure all our beans are sourced from farms that practice sustainable agriculture and provide fair wages to workers.
Do you provide coffee ground for specific brewing methods?
Yes, you can select your preferred grind size—from coarse for French Press to fine for Espresso—on each product page before adding it to your cart.